Warrington Fire Surrounds pride ourselves on customer service and are proud of our achievements and quality of service.
Below are some comments from our customers.
Dear Steve,
Just a short note to let you know I am absolutely delighted
with my new fireplace.
I will be recommending your shop to all my friend’s and family.
Many Thanks,
Alison Matthews
Dear Steve,
Just a note to say thanks for everything. The fire looks lovely.
Everything went great when the fire was getting fitted ,
the fitter was very clean.
Thanks for everything.
Mark Winstanley
Dear Steve,
I am just writing to say how pleased I am with the new fire. Your advice about which type of fire to buy was most helpful. However, when your fitter arrived to install the fire there were problems with the grate and surround which no-one could have foreseen. This could have caused a real problem but with the helpfulness and professionalism of both yourself and the fitter it was quickly resolved, even to the extent of you personally delivering a new surround. I could not have received better service, and I would recommend you to anyone. It was a pleasure to deal with you and I thank you once again for all your help.
Yours sincerely,
Ann Lloyd
Dear Steve,
You have done it again! Yet another superb job!!
The fireplace and fire look absolutely stunning.
The installation was perfect and your fitters attention to detail was second to none.
Again, we will be recommending you to all our friends and family.
Thanks again,
Alison and Andrew Salmon.
(nee Matthews)
Hi Steve,
Just a follow up to say thank you for the efficient way in which our new fireplace was installed, the fireplace looks great and just what we couldn`t find from anywhere else. The warmth from the fire is a vast improvement on our previous one.
Your fitter was really efficient and left everywhere clean and tidy, he was very friendly and did a great job.
I was really impressed and would willingly recommend you, to any other customers.
Once again , Many Thanks.
Best Wishes,
Mr and Mrs Robinson.
Dear Steve,
I would like to thank you for the help I received from you. When I phoned your shop I explained I could not leave the house and could not get to the shop, also that my husband was very poorly in hospital. I was really surprised when you came to my home and organised a new fire for me and also arranged the fitting. I am so pleased with the new fire and would recommend you to anyone.
I have never met anyone so kind and understanding. Thank you once again.
Yours sincerely,
Mrs. Susan Royale
Dear Steve
Just a note to say thank you for your wonderful service, we are very pleased with our new fireplace Your advice was spot on and the inset lights look great, thanks for coming out to measure up for us it fitted perfectly The fitter was also very good he took his time and made sure it was perfect before he left and he made no mess at all.
I would recommend you to any potential customer.
Thanks again
Jim and Beryl Cleary
Dear Steve,
Just a note to say thank you for the speed in which my new fireplace was installed .
The warmth from the fire is a vast improvement on the previous one.
Also, your fitter was really efficient and left everywhere clean and tidy.
I was really impressed and would willingly recommend him to any of your customers.
Once again, many thanks .
Best wishes,
Mrs. J. Charles
Dear Steve,
We would like to thank you for the excellent service we received from you when we recently bought a gas fire and fireplace.Yours was the first shop we visited and we needed to look no further.
The advice you gave us when choosing a fireplace and gas fire was very helpful and we appreciated your time and care in coming to measure, so the fireplace fits perfectly in the room.
Your fitter was very efficient, clean and tidy, and did an excellent job.
We are really pleased with the new fireplace and fire and will certainly recommend you both to others.
Many thanks, again, and our very best wishes.
John and Maureen Duncombe
Hi, Thank you very much for all your help with discussions about the fire and fireplace, your very reasonable prices and your excellent, nothing too much trouble attitude.
On your fitters arrival to fit the fireplace, we thought it was not going to fit, but with his expertise he did it. We are really pleased with it all and will recommend you to friends and family.
Lived in Warrington for over 30 years and didn`t know you existed, so glad we found you on the internet.
Regards, Mr and Mrs Crawley
Dear Ste,
Just writing to thank you for all your help and advise given when we were choosing a new fireplace. Very pleased with our new hole in the wall fireplace it looks very nice.
Please pass on our thanks to your fitter who fitted the fire, he did an excellent job.
Regards, Marlene and Brian.
Fire Surrounds
